Stop pursuing Cindy H. 6/10/2014 We referred to as Dawn until Dusk according to the reviews Continue reading yelp. The problems started After i referred to as initial thing Saturday early morning and arrived at a voice mail. I left a information and several other hours passed without a return phone. My spouse then termed and left a voicemail, Ken returned his simply call in 15 min. Ken could not allow it to be out till Monday Which in the event the appt was established. On Monday early morning, Chad comes in the scheduled time. We stated the issues we had been owning. Chad inspected the unit and mentioned it was high-quality. He checked out the attic and stated it absolutely was a run capacitor and that could fix the challenge. Chad replaced the capacitor enthusiast and explained the situation was preset. We compensated the£178.00 Monthly bill and Chad remaining assuring us the trouble was fastened. Just after Chad walked out the doorway, I walked in excess of to your thermostat and understood it was not turned on (Chad in no way turned the unit again on after "repairing" The problem to check out if it had been Performing).
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Fortunately for me, I am quite helpful. I've a qualifications being an engineer and have done my share of electrical function. Sadly, I'm in California...not in Phoenix. Soon after Listening to the signs it appeared to me that a workaround *really should* be probable just to obtain the AC Functioning once again long adequate that I can make arrangements to move her to an apartment over a period of months as an alternative to *days*.
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My spouse is homebound recovering from a damaged hip, so when troubles created with our AC, it absolutely was really really serious. I identified as Ken at Dawn until Dusk, and on the hottest working day of the calendar year (7/24/14), he and his technician put in seven hrs setting up a brand new AC process, while a wheelchair transport moved my spouse to a nearby motel. Needless to say, I'll propose Ken and his corporation wholeheartedly!
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He diagnosed the condition and experienced it preset by midday for beneath $one hundred fifty. He could have been dishonest and billed me Considerably, a great deal more. I used to be expecting to pay for a whole lot more.
We now have a top quality device and the blokes were prompt and Expert. A couple of days right after set up, I found some things that I'd questions about. Ken responded immediately, himself, and arrived about to Have a look. He had the Quite insignificant corrections looked after by the subsequent 7 days! Fantastic customer care!!
I assume my timing wasn't fairly on After i gave you a window of an hour to one hour and a half. In some cases, it may be tricky to predict an exact time, because of some Careers not heading as planned. I commonly try out to tell my purchaser if I am jogging guiding.
I respect the time you took to provide this to my notice. Once more, I am sorry that I have prompted you to experience uneasy. Read through extra Kathy P. Chandler, AZ
I am sorry I had been a little bit upfront about not desirous to return to your house. I did stand on your porch for not in excess of 1 minute, because I wasn't confident what to do with the remark about Placing a cease payment on the $35.00 Verify.
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I referred to as dependant on the evaluations I go through. I did not be expecting him to get prepared to occur out with a Saturday. I was additional reading anticipating The standard Enable provide u this n that so I was prepared. I was All set for The 2 hour thing of I can not obtain the challenge due to the fact This really is an more mature home blah blah (the last are speaking company I named demand me $three hundred n set practically nothing) OMG!
We termed Dawn until Dusk determined by the testimonials read on yelp. The issues began After i named first thing Saturday early morning and attained a voice mail. I still left a information and several other hrs handed and not using a return get in touch with. My partner then referred to as and still left a voicemail, Ken returned his contact inside of 15 min. Ken couldn't enable it to be out until finally Monday Which once the appt was set. On Monday morning, Chad comes within the scheduled time. We discussed the problems we were getting. Chad inspected the unit and explained it had been fine. He checked out the attic and stated it had been a run capacitor and that would resolve the situation. Chad changed the capacitor enthusiast and mentioned the situation was set. We paid the$178.00 Monthly bill and Chad still left assuring us the problem was fixed. Soon after Chad walked out the doorway, I walked around towards the thermostat and realized it was not turned on (Chad never ever turned the device again on following "fixing" The problem to view if it had been Functioning).